What BIM 360 capabilities are now available to use with the Europe data center?

Refer to the list of supported modules in BIM 360 that are available for primary storage of "Covered Content" on the Europe data center. "Covered Content" is a subset of "Your Content" as defined in the Autodesk Terms of Use. Specifically, "Covered Content" means, collectively:

1. Any files, designs, models, data sets, images, documents or similar material submitted or uploaded to the Service by you and your authorized users.
2. Your specific output generated from the Service, if any, based on your own raw data information.

Please see the Autodesk Terms of Use for additional information regarding Your Content.

As a new customer, how do I choose the Europe data center option?

The BIM 360 account fulfillment setup form includes an option to select which data center to use for primary storage of Covered Content at the time of account creation.

Can one BIM 360 account select the US data center for some projects and the Europe data center for other projects?

No. You must specify a single geographical location for primary storage of the Covered Content for projects associated with a BIM 360 tenant. When purchasing a new account you can choose to have the Covered Content associated with that project primarily stored on the US or Europe data center.

What if I need to store some project content in the US and some in Europe?

If you need to have some Covered Content associated with a project primarily stored in the US and some primarily stored in Europe, you'll have to have two BIM 360 accounts or tenants, one selecting the US data center and one selecting the Europe data center.

As an existing European customer, will my BIM 360 content be moved to the Europe data center?

No. Many of our largest European customers have been BIM 360 customers for years and have accumulated a lot of project content on the US data centers. Today, we have no easy way to move existing content. So for existing European customers, you can either keep all projects in one account in the US, or you can request a second account to cover primary storage of Covered Content in Europe for new projects.

As an existing customer, can I request to have my content moved from the US data center to the Europe data center?

Today, we do not offer that option.

Will customer data only stay in Europe data centers?

While Covered Content will be primarily stored in the region the customer selects, identity, logging, and other pertinent information may be stored, processed and accessed from other global locations for all global services offered by Autodesk. This includes support and maintenance, availability and reliability, certain services (for example, translation), account management, product entitlements, email, and collaboration.