Create an Issue

When reviewing clashes, models, or model views in Model Coordination, you can create an issue to indicate that something in the design requires investigation. Issues can be created from the Clashes or Issues panel in the viewer.

Create an Issue from the Clashes Panel

1. Open the relevant clashes, models, or view in the viewer.

2. If required, click to display the Clashes panel.

3. Click a highlighted clash in the model or click a checkbox next to a clash group in the left panel to select it. If necessary, expand a clash group to select individual clashes.

   Note: You can select a maximum of 1000 clashes at a time.

4. Click Issue at the bottom of the panel.

5. Click a location, or the primary model in the viewer (displayed in red), to place a pushpin at the position of the issue.

   

   Note: Pushpins represent issues and can be seen by other project members with correct permissions when the model is viewed.
   Tip: A screenshot of the model is attached to the issue when it's created. The pushpin is not included in the screenshot, so it's a good idea to select the element of the model that is at issue. The highlighted model element is visible in the attached screenshot for others to see.

6. Select an issue type, status, and enter a title.

   Note: The type is automatically set as a Coordination > Clash issue, but can be changed. The title and description fields are automatically filled if you only select one clash or clash group, but can be edited.

7. Optionally, specify an assignee, due date, location, location details, owner, a root cause, and add a description of the issue.

   Note: You can assign issues to users, roles, or companies. Assignees will receive an email notification with a link to the issue. If a project administrator has mapped areas to locations, the location field automatically populates.
   Tip: Project administrators can create custom issue entries using attributes.

8. Click Create.

   Issues created from clashes are moved to the Clashes tab Assigned sub-tab, and are also available on the Issues tab in Document Management.

Create an Issue from the Issues Panel

1. Open the relevant clashes, models, or view in the viewer.

2. Click to display the Issues panel.

3. Click Create Issue at the bottom of the panel.

4. Click a location, or the primary model in the viewer, to place a pushpin at the position of the issue.

   

   Note: Pushpins represent issues, and can be seen by other project members with correct permissions when the model is viewed.
   Tip: A screenshot is attached to the issue when it's created. The pushpin is not included in the screenshot, so it's a good idea to select the element of the model that is at issue. The highlighted model element is visible in the attached screenshot for others to see.

5. Select an issue type, status, and enter a title.

   Note: The type is automatically set as a Coordination issue, but can be changed.

6. Optionally, specify an assignee, due date, location, location details, owner, a root cause, and add a description of the issue.

   Tip: You can assign issues to users, roles, or companies. Assignees will receive an email notification with a link to the issue. If a project administrator has mapped areas to locations, the location field automatically populates.

7. Click Create.

   Newly created issues are displayed at the top of the Issues panel, and are also available on the Issues tab in Document Management.