To Work With the Autodesk Assistant

Provides an AI-guided self-service, including an option to contact support, for getting answers to product questions.

Access the Autodesk Assistant

Note: Autodesk Assistant is available in a limited suite of products and languages.

The Autodesk Assistant offers AI-guided self-service and options to find tailored support from within the product. Depending on the type of account you have, you can find solutions to product questions, engage in a 2-way chat with one of our product support agents, request a callback, or create a support case.

How to Find Autodesk Assistant

  1. Navigate to the InfoCenter on the upper right-hand side of your screen. Click the icon to open Autodesk Assistant.

    You will see this Autodesk Assistant palette appear.

  2. Ask your question.

Contact a support agent

Note: Support agents are only available for users with commercial accounts. For users with non-commercial accounts, check out the education forums or the Contact Support page.

If the suggested resources offered by Autodesk Assistant don't answer your question, select Contact a Support Agent.

Your Feedback Is Important

Click Give Feedback to share your comments.

This will help us make meaningful improvements to Autodesk Assistant.

We hope Autodesk Assistant helps you find solutions to your questions.

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